About Us

Age Concern Stockport is a local registered charity and all our efforts and resources are used for the benefit of people within the Metropolitan Borough of Stockport. The organisation is a fully independent charity (Charity Number 516912), and in addition we are full members of the national Age Concern federation.

Our Ambition, Our Vision:

Every day we live we get older, it’s just a fact! This adventure is often compared with a journey. Some people come to unfamiliar junctions along that road through changes in their health, bereavement and any number of other situations frequently not foreseen and sometimes unimagined in earlier years. Sometimes the road just gets a little bumpy but enough to take the pleasure away from everyday living. Wherever older people are on that journey our ambition is to be the first point of contact to provide or point to whatever assistance is required. Our vision is for communities where older people are involved, valued and in control of their own lives.

Our Mission and Values:

Age concern Stockport’s mission statement and values, adopted in 2007 is ‘Working locally for positive choices in later life’.

The core values as that as an organisation Age Concern Stockport is:

FOCUSED - our focus is on the people we serve, local older people, their families, carers and the local community; we develop programmes that are focused on the outcomes and the difference they make for individuals and the community;

RESPONSIVE - we involve the local community and make sure they know and care about our work; we listen to what local people tell us and develop innovative, flexible and effective ways to respond;

CARING - we work with respect, empathy and compassion with each individual and situation to provide the level of encouragement and assistance each person needs and wishes to be in control of their own lives;

EXPERIENCED - we work to achieve quality and excellence in all our work and look for continuous improvement; we use our position to strongly represent the people we serve in all relevant forums;

FAIR - we always put equality and diversity at the heart of our work and do our best to make our organisation open and accessible to all;

POSITIVE - we actively seek to work collaboratively with individuals, the local community and partners from all sectors to help achieve positive and lasting change and to enable our work to add value now and in the future.

Key Aims:

Age Concern Stockport's stated aims 2007 to 2010 are:

To positively involve and engage with local people, communities and other stakeholders to ensure added value and continuous improvement in all we do.

To provide accessible and quality services responsive to present and future needs of local people.

To provide individuals with information, advice and support to enable choices about the quality of their own lives.

To maintain and develop strong community and strategic partnerships to represent, influence and improve opportunities for people in later life.

The manage and develop the organisation to be effective, financially secure, and fit for purpose; including ensuring that quality is the responsibility of everyone, in every activity throughout the organisation.

Plus a commitment to undertaking quality standards to provide a discipline to what we already do and to be able to demonstrate to our stakeholders that quality and continuous improvement is serious business for the organisation as we constantly strive to deliver more benefit to the older people we serve.

Our Charitable Activities:

Age Concern Stockport provides a wide range of services and activities in order to deliver on our mission and on our aims. In line with the organisation’s constitution all services are developed, designed and delivered to respond to needs and wishes and to provide benefit to the local people, particularly people over the age of fifty. Through an ongoing planning and review process the mission is linked through our values and aims of all our work.

Monitoring Performance

All services use a wide range of qualitative and quantitative monitoring mechanisms from basic recording activity and output data to recording outcomes and benefits for individuals through action plans and case notes. Feedback, including capturing informal comments, is proactively sought from all involved in our work, and enables us to keep listening and improving.

The organisation’s procedures have been developed in line with government guidance around the desired outcomes and benefits of health and social care activities in maintaining wellbeing and independence and that enables the organisation to evaluate its work against these impact measures at an individual, project and organisational level.

The way monitoring data is captured and processed has again been revised and improved during the reporting year, to ensure ongoing increase in the efficiency and effectiveness of our data collection and subsequent use of data. This is seen as important in both demonstrating to funders through quarterly reporting the amount, level and quality of the work and benefits being delivered to local people and also to our own understanding of how well and what else could be done to meet the aims of the organisation to deliver benefit through its activities.

Click here for details of the full range of Age Concern Stockport services, projects and activities.